Terms of service

Who you are dealing with

GoKart Crew is operated by Roadtrip Technologies Limited, registered with the Companies Registration Office (Ireland), no. 616164, registered office 142 Charlotte, Honey Park, Dún Laoghaire, Co. Dublin, A96 HX8K, Ireland. By using the site or joining a race you accept these terms. If you do not accept them, do not use GoKart Crew.

We are a booking agent, not the circuit. When enough drivers on a grid have paid for their seats, we book the session with the circuit on behalf of those drivers and pay its deposit. The karting itself is supplied by the circuit, under its own terms and rules. What we supply is the booking, the grid and the site, and for that we charge a booking fee, which is included in the price you see.

Membership is by invite

Anyone can browse the site. To join a race you need to be a member, which means being invited by a member or having your access request approved. You must be 18 or over, give accurate details, keep one account only, and not share your sign-in. We can refuse, suspend or end a membership that breaks these terms or makes the community worse for everyone else.

How a race works

1. You join the grid for a race in one click. No card, nothing charged and nothing saved, and you can leave the grid freely.
2. When enough drivers have joined to meet the minimum for that race, payments open: we offer everyone on the grid a seat and ask for payment. Nobody is charged before the grid reaches its minimum.
3. Paying is what confirms your seat. You have 2 days to pay, and never longer than the race's own deadline; the exact deadline is shown on your seat. If you do not pay in time you lose the seat and it goes to the next driver waiting, at no cost to you. You pay the price shown on the pay page, once, by Revolut transfer to our Revolut account, with the reference we give you in the note, and then tell us you've paid. From then on the seat is held for you while we check the payment by hand, and it is confirmed when we find it. The price is the circuit's price for your seat plus our booking fee, and it is the total: nothing is added on top.
4. Once enough drivers have paid, we confirm the booking with the circuit and pay its deposit. The circuit is booked with the drivers' payments, which is why a paid seat withdrawn less than 72 hours before the start is not refunded (see Cancellations and refunds).
5. If enough drivers do not pay by the deadline, payments never open, or the circuit cannot take the booking, the race is cancelled and every payment is refunded in full: we send it back, by hand, to the Revolut account it came from. A race is not cancelled while a payment a driver has told us about is still being checked.

For now we take payments by Revolut: you send the money from your Revolut account to ours, Revolut handles the transfer under its own terms, and we check each payment by hand. Prices are in euro. We are not a payment service, and we never see your card or bank details.

Races hosted by a circuit, run by the circuit itself, are paid by card, through Stripe, directly to the circuit, which is the seller of your seat; our booking fee is taken from that payment. Refunds on those races are made to your card, automatically, under the same rules as above.

Cancellations and refunds

• Before you pay: leave the grid whenever you like, at no cost.
• If we cancel the race: you get a full refund without asking, sent back by hand to the Revolut account you paid from; we email you when it's on its way.
• After you pay, more than 72 hours before the start: you can withdraw from the race page and we refund what you paid in full, sent back by hand to the Revolut account you paid from; we email you when it's on its way. Your seat goes to the next driver waiting.
• After you pay, less than 72 hours before the start: no refund. You can still withdraw, and your seat goes to the next driver waiting, but you lose 100% of what you paid: the circuit is already booked with your payment. The only exception: if another driver takes a seat on the race and pays for it after you withdrew, we refund you in full and email you. If more than one driver withdrew late, refunds go in the order they withdrew, one for each seat paid after them. If the race is cancelled, you are refunded in full in any case.
• Your cooling-off right: for leisure services supplied on a specific date, EU consumer law does not give a 14-day right of withdrawal. Booking a race is such a service, so the rules above are what applies.

Your risk, your responsibility (the rider waiver)

Karting is a motorsport. Even at a well-run circuit, with everyone following the rules, karts crash and collide, drivers get hurt, and belongings get damaged. This waiver works alongside the waiver or registration form the circuit asks you to sign, not instead of it.

By accepting it, you confirm that:

• you have read it and you understand it;
• the details you give us and the circuit are true, including your name and your age: you are 18 or over;
• you are in good health and fit to drive, and you will tell the circuit before you drive about any medical condition, injury or disability that could affect your driving or anyone's safety;
• you will not drive after drinking alcohol or taking drugs, or medication that affects your driving;
• you know karting can cause serious injury, you take part of your own free will, and you take full responsibility for that choice.

And here is who is responsible for what:

• At the circuit. The circuit runs the session: the karts, the track, the safety kit, the marshals, the briefing, and its own age, height and health rules. You sign its waiver or registration form, you attend the whole safety briefing, you wear the kit it requires, and you follow its flags, marshals and staff at all times. You stay out of the areas you are not allowed in, such as the track outside your session, the pit lane and the workshops, unless the staff let you in. If you are hurt, or involved in a crash or anything that damages a kart, you tell the circuit's staff straight away, before you leave, and let the organiser know.
• How you drive. Reckless or dangerous driving, such as deliberate contact, ramming, ignoring flags or driving the wrong way, can get you taken off the track by the circuit, and reported by the drivers you raced, which can lead to a cooldown or removal from the crew (see Driving safely). If the circuit refuses to let you drive, or takes you off the track, for a reason that is down to you, such as arriving late, drinking, or ignoring its rules, your seat is not refunded or turned into credit.
• Your own kart and kit. If a circuit lets you use your own kart, helmet or kit, you make sure it is safe, in good order and allowed by the circuit's rules.
• Paying for your seat. We book the circuit and pay its deposit with the drivers' payments, once enough of them have paid. If you can't attend after paying, withdraw from the race page. More than 72 hours before the race starts, you get everything you paid back, in full. Less than 72 hours before the start there is no refund, because the circuit is already booked with your payment: you get your money back only if another driver takes a seat and pays for it. If we cancel the race, you get a full refund.
• Getting there and back. Lifts are arranged between members, even when the site helps you find one. We do not provide transport, and we do not check drivers, licences, insurance or cars. The driver is responsible for being licensed, insured and fit to drive. A lift is a favour: passengers can share the cost of fuel, but never pay the driver a fare. You travel at your own risk.
• Before and after the race. Anything members do together around a race, such as food, drinks or a meetup, is not organised or supervised by us, even when it is arranged in the race's group chat or on the site. You go on your own responsibility.
• Your belongings. You look after your own things, at the circuit, in a lift and at a meetup. We and the organisers are not responsible if they are lost, stolen or damaged.
• Photos. Organisers can take photos at a race and post them on the race's page, which anyone can see. If you would rather not be in one, tell the organiser or write to us, and we take it down (see the privacy policy).
• What you do is on you. You are responsible for how you behave, on the track and off it, and for any damage you cause, including to the circuit's karts and property under its rules. Organisers are members who volunteer to book the race and run its group chat: they are not our staff, and they do not supervise the racing or anyone's safety.

So GoKart Crew is not responsible for what members do, on the track, on the road, or before and after a race, or for injury, loss or damage that comes from the karting itself, from a lift or from a meetup. That goes as far as the law allows and no further: it does not cover death or personal injury caused by our own negligence, or anything else the law does not let us exclude, and it does not affect your rights as a consumer.

You accept this waiver before your first race, and again if we change it: we record when you do, and joining a grid or paying for a seat asks for it until you have.

Karma and site features

Karma, avatar items, kits and leaderboard positions are features of the site: they have no monetary value, cannot be exchanged for money, cannot be transferred, and we can change or reset them.

How to behave

Be decent: no harassment, no discrimination, no dangerous driving, no fake results or lap times, no scraping, no attempt to break the site, and no using another member's account. Do not upload anything you do not have the rights to. We can remove content and end memberships when this is ignored.

Driving safely: reports, cooldowns and removal

After a race, every driver who raced is asked whether anyone drove unsafely. They can name another driver from that same grid and pick a reason: contact, blocking, dangerous overtaking, ignoring flags or unsporting behaviour. A cooldown follows from reports automatically, so here is exactly what counts and what happens. A removal from the crew never does: a person reviews it before it happens.

Who can report whom, and when:

• Only a driver who actually raced that race, and only about another driver who raced the same race.
• Within 72 hours of the race, or of its results going up, whichever is later — so a late result never costs you the chance to say something.
• Once per reporter, per driver, per race. Reporting the same person again for the same race does not count twice.

A report only becomes a red point if it survives all of these:

• Reciprocal reports cancel. If you report someone and they report you for the same race, neither scores. Two drivers who tangled are not evidence about either of them.
• One reporter, one point. Nobody can stack points on somebody by reporting them repeatedly.
• One race can never be enough. A cooldown needs 3 or more points from 3 or more different reporters across at least 2 different races.
• Points expire after 12 months.

What then happens:

• 90-day cooldown, automatically, at that threshold: you cannot join a grid or be offered a seat until it ends, and any seat you hold for a race that has not happened yet is released and refunded in full.
• Removal from the crew, only after a person has reviewed it. If a second cooldown falls within 12 months of the first, you are put on that cooldown and one of our admins reviews whether your membership should end. You remain a member while they do. Only if an admin confirms it does your membership end and your profile get hidden; if they reject it, you stay in the crew and the cooldown runs its course.

A hold applied by hand. An organiser or admin can also put your bookings on hold themselves — after repeated reports, for example, or for conduct these terms rule out — for a set time or until it is lifted, and they record why. It works like a cooldown: you cannot join a grid or be offered a seat, and any seat you hold for a race that has not happened yet is released and refunded in full. You stay a member. We email you the dates, and you can contest it as below. Only an admin or the organiser who applied it can lift it, and every hold and every lift is recorded with who made it and when.

We email you when a cooldown applies, when a removal is being reviewed, and with the decision, giving the reason categories and the dates. We do not tell you who reported you or what they wrote: that is their personal data and we do not disclose it. To contest it, reply to that email or write to hello@gokartcrew.com. A human reads it — and, while a removal is under review, before anyone decides it. An organiser or admin can lift either a cooldown or a removal; every decision on a removal and every lift is recorded with who made it and when, and a lift strikes out the reports behind it for good, so the same ones can never be counted against you again. Abusing the report form — false reports, or arranging for others to report someone — is itself a breach of these terms.

Circuit pages

Circuit information comes from the circuit's own website and from open data, with the source shown on the page. It can be out of date, and it is not a booking offer from the circuit. A circuit can claim its page and correct it. Track drawings are simplified and may not match the layout on the day.

Liability

We do not limit our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited under Irish law, and nothing here affects your rights as a consumer. Otherwise, our liability to you is limited to what you paid us for the race in question, and we are not liable for indirect or consequential loss. The site is provided as it is: we work to keep it available and accurate, but we do not promise it will be uninterrupted.

Changes, law and contact

We can change these terms; the date at the top shows when we last did, and we will tell members by email when a change matters. Irish law applies, and the Irish courts have jurisdiction. Questions: hello@gokartcrew.com. See also our privacy policy and the upcoming races.